Design the recurring-revenue model
Old way
Chase projects and clients, then solve the capacity problem afterwards.
New way
Decide what recurring-revenue business you're actually building: revenue target, average client value, margin, clients needed and the operating model required. For example, 28 clients at $3,000/month is just over $1M/year.
Recurring revenue creates a planning floor. Once the economics are clear, you design the agency backwards from the business you want.








